Offshore Teams
Offshore teams if done right is an extremely cost effective development model. However it has significant challenges due to geographical, communication and time zone differences; and in a large number of cases it actually becomes counterproductive.
We have two decades of offshore staff augmentation experience and have perfected this art. Following is our resolution to each of the major challenge with offshore resources:
Challenge: Communication is a difficult
Each project is allocated a dedicated US based account manager who is the primary point-of-contact for the customer. This person is dedicated to the client is always available to respond to client requests
In addition our developers speak fluent English, are thorough professionals and are readily available on chat, phone and video conferencing platforms.
Challenge: Time Zone differences makes it difficult to coordinate
Our entire offshore team provides significant overlap with US time zones. The following overlap is provided for all projects:
- East Coast: Up to 3 pm ET
- West Coast: Up to 1 pm PT
Challenge: Quality Of Work
Our developers go through a rigorous hiring process with multiple interviews covering various aspects of software development and interpersonal skills. Once on-boarded they work on in-house projects for at least 3 - 5 months where they are trained and groomed further.
After the training projects conclude, their performance is reviewed and a decision is made whether they can be allocated to client projects. Developers are never allocated to client projects unless they undergo and pass this training program.
Once they graduate from this program they are ready to serve our clients and code themselves in accordance with our high standards.